If your questions aren’t answered here, please contact us at (619) 708-2875. We’re happy to help!
What is the purpose of this website?
This website was created to allow us to introduce you to our services at discounted rates. It is our opportunity for us to show you what we can do and hopefully you will choose us in the future..
Who sells these deals
These deals are offered by Exclusive Window Cleaning of Chula Vista, CA.
Can I get a refund?
You can get a refund within the span of 10 days from the date of purchase. After the 10 days only credit towards any other service we provide.
How many of the Deals can I get?
Each deal has listed how many can be purchased in the details section of the offer.
How soon can I get my windows serviced?
Call our office and check for availability before purchasing. In the off season, winter, we are booked about 2 weeks out. In the rest of the year, about 2 months out. Our services are highly sought after and many of our customers will book the next visit after seeing our workmanship after the initial visit.
what is your cancellation policy?
Rain is always an automatic re-book unless the customer wants it still kept. Otherwise, 24 hour notice is required to reschedule our services. Deal is subject to forfeiture.
What Days are you available?
Our business days are Sunday-Friday. 8 am-6 pm with starting time slots for appointments at 8 am and 2 pm.
Do you service my area?
Our standard service area is a 20 mile area from our home base in 92101. To go Outside of that area, we charge $25.00 to help defray fuel costs.
How do you determine if I am outside your service area?
Google our address and get directions from the house you would have us service. If the distance is greater than 20.0 miles, our distance charge applies.
Our standard maintenance window cleaning is for windows that are cleaned at least yearly. Heavily soiled windows, because of years of neglect, would require our Deep clean package. Our window detail package is done for customers who want only the best and like to have attention to detail from those who they contract. These customers keep their windows immaculate and look for the level of attention to detail we offer.
I have a townhouse that has a garage and then the first and second floor is above that. Is that still a 2 story building and can you clean my windows ?
We limit our jobs to those we can service with a 20 ft. ladder. If we can’t reach them, we don’t.
What are french-cut windows?
Windows that are divided up in square or rectangle sections on each pane. These come in many varieties, shapes and sizes. You can see one example in a picture here.
Do you do skylights?
yes. Skylights are billed at $35 per skylight.
Can I combine deals?
Yes.
How often do you recommend I get my windows cleaned?
every 3 to 6 months
I haven't cleaned my windows in 15 years. How long would it take to do the deep cleaning you show in your video?
about 1.5 – 2 panes per man hour.
How do you determine how long it will take to clean my windows on the maintenance cleaning deal?
We average one man hour for every 10 panes.
How long does it take to clean my windows on the Deep cleaning deal?
About one man hour for every 2-3 panes.
How far out should I schedule my window cleaning?
at least 2 months if possible.